Senior Sales Assistant at Thorntons

As one of Britain’s best loved brands we constantly look for new ways we can delight our customers. As a member of our store team you will play a pivotal role in this by providing legendary customer service, consistently, to every customer at every visit.

We currently have an exciting opportunity for a Sales Assistant to join our team. Confident, outgoing with a natural desire to engage with our customers, you’ll ensure every customer is welcomed when they arrive in store and help them to find the perfect gift or treat for themselves!

You’ll enjoy the challenge of meeting and exceeding store targets in a lively, friendly and busy retail environment. You will also be highly organised with lots of drive, a ‘can do’ approach and the initiative to drive great performance. Experience in management is necessary for this role.

Your responsibilities will include;

Ensuring an exceptional customer experience is delivered at all times, to every customer
Keeping up to date with product knowledge to bring our range alive
Ensuring compliance with company policies and procedures
Keeping stock replenished
Use the till to complete customer purchases


As a forward thinking employer who truly values our team members we will;

Offer a dynamic and supportive store environment
Provide training and ongoing opportunities for development
Support to excel in your role and to be the best you can be
If you love to engage with your customers, support and develop within a team environment and have the ability to work in a fast paced retail environment, we would like to hear from you.

To apply, please drop your CV and covering letter in-store.